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Need help, information, or feedback? Here’s how to contact the Casino App Bangladesh team.
Find email addresses, phone numbers, social media accounts, and live chat support options for players in Bangladesh. πŸŽ°πŸ‡§πŸ‡©

🌍 Introduction

At Casino App Bangladesh, we’re always here to help. Whether you need assistance with registration, technical issues, payments, or responsible gaming advice, our dedicated support team is available 24/7 to ensure a seamless experience.

This page provides all official contact details, communication channels, and office information for users in Bangladesh and abroad.

🏒 Official Contact Information

Below are the official communication methods to reach the Casino App Bangladesh team:

Department Email / Contact Availability Purpose
πŸ“© General Inquiries [email protected] 24/7 For all general questions, app updates, and user guidance.
πŸ’Ό Business Partnerships [email protected] Mon–Fri (9 AM – 6 PM) Advertising, sponsorships, or affiliate programs.
🧾 Payments & Accounts [email protected] Mon–Sun (24/7) Payment confirmation, withdrawal inquiries, and refunds.
βš–οΈ Responsible Gaming [email protected] Mon–Sun (10 AM – 10 PM) Help for users facing gambling issues or needing self-exclusion.
πŸ“° Media & Press [email protected] Mon–Fri (9 AM – 5 PM) Press releases, interviews, and PR inquiries.
πŸ’‘ Tip: Always use your registered email address when contacting us for faster support and verification.

🏠 Office Address

Our head office and operational unit are based in Dhaka, ensuring localized support for Bangladeshi players.

Office Location Contact Number Working Hours
🏒 Head Office (Bangladesh) House #22, Road #5, Gulshan 2, Dhaka 1212, Bangladesh πŸ“ž +880 1712 345678 Mon–Sat, 10 AM – 6 PM
🌐 Online Support Center Remote – Global Assistance πŸ“ž +44 204 577 3000 (WhatsApp & Viber) 24/7
🧭 Location Guide: The Dhaka office is located in the central business district near popular landmarks such as Gulshan Circle and Banani.

πŸ’¬ Communication Channels

We believe in offering flexible communication options for our users.
Choose the method that works best for you:

  • πŸ“§ Email Support: Quick responses within 6–12 hours for most inquiries.
  • πŸ’¬ Live Chat: Available inside the app or website footer for instant help.
  • πŸ“ž Helpline: 24/7 customer service via WhatsApp, Viber, or Telegram.
  • 🧠 FAQ Section: Self-help guides for quick problem-solving.
  • πŸ“± Social Media: Contact us directly via Facebook, Twitter, or Instagram.

🌐 Official Social Media Accounts

Follow us for updates, news, promotions, and community events:

⚠️ Important: Only contact through verified accounts. We will never ask for personal or banking details via social media.

πŸ•’ Customer Support Schedule

Our multilingual customer support team works around the clock to provide assistance to players in Bangladesh and worldwide.

Service Days Hours (GMT+6)
πŸ’¬ Live Chat Support Monday – Sunday 24/7
πŸ“§ Email Support Monday – Sunday Replies within 6–12 hours
πŸ“ž Phone & WhatsApp Monday – Sunday 24/7
🎯 Business Inquiries Monday – Friday 10 AM – 6 PM

🧠 Common Reasons to Contact Us

Here are some of the most common reasons our users reach out to the support team:

  1. πŸ’³ Deposit and withdrawal questions
  2. βš™οΈ App download or technical issues
  3. 🎁 Bonus and promotion details
  4. 🧾 Account verification (KYC) assistance
  5. πŸ”’ Security or privacy concerns
  6. 🧘 Responsible gaming and self-exclusion requests
πŸ’¬ Tip: When emailing support, include your username, device type, and a detailed description of the issue for faster resolution.

🧾 How to Submit a Support Request

To contact our team efficiently, follow these simple steps:

  • 1️⃣ Go to the β€œHelp” or β€œContact Us” section in your casino app.
  • 2️⃣ Choose your preferred communication method (live chat, email, or phone).
  • 3️⃣ Provide details about your account and issue.
  • 4️⃣ Attach screenshots if applicable.
  • 5️⃣ Wait for confirmation β€” our team will respond promptly.

πŸ”’ Privacy and Data Security

Casino App Bangladesh treats your personal data with utmost confidentiality.
All communications are encrypted using SSL technology, and our team complies with GDPR and Bangladesh ICT laws for data protection.

  • πŸ” No data shared with unauthorized third parties.
  • 🧱 Encrypted communication across all platforms.
  • πŸ“œ Privacy policy available on our website.
  • πŸ’Ό Secure handling of identity verification documents.

❓ FAQ – Contact Casino App Bangladesh

1. How can I contact Casino App Bangladesh?

You can reach us via email, live chat, social media, or phone. All contact details are listed above.

2. Is support available in Bengali?

Yes! Our customer service agents provide support in both English and Bengali for local players.

3. What’s the fastest way to get help?

Using the in-app Live Chat option ensures the quickest response time β€” typically under 5 minutes.

4. Can I contact support if I have payment issues?

Absolutely. Our billing department works 24/7 to assist with deposit and withdrawal problems.

5. How long does it take to receive a response by email?

We aim to respond to all emails within 6–12 hours, depending on inquiry complexity.

🏁 Conclusion

The Casino App Bangladesh support team is always here to ensure that your gaming experience remains smooth, secure, and enjoyable.
Whether you need help with your account, a transaction, or just want to share feedback, we’re available across multiple communication channels 24/7.

Reach out anytime β€” your questions and satisfaction are our top priorities.
🎰 Play responsibly. Connect easily. Enjoy safely with Casino App Bangladesh! πŸ‡§πŸ‡©πŸ“ž